eBooks Support


To download and read your Heinemann eBook you will need to:

  • Download and install Adobe Digital Editions (ADE), a free program from Adobe. Download Adobe Digital Editions for your device.
    • Please note: Adobe Acrobat / Adobe Reader are not compatible with our eBooks.
  • Create an Adobe ID account if you don’t already have one.
For more eBook guidance, please review our how-to page and our step by step instructional video.
 
Please fill out the form below if the blog and video do not answer your questions. Please note that this is for technical issues only. If you have questions about your order, please contact our customer service department at custserv@heinemann.com.